🔒 Data Protection

Ek998 Privacy Policy — How Your Information Is Protected

Ek998 takes your personal information seriously. What we collect, how we use it, and how we protect it — all of it is laid out transparently in this Privacy Policy.

Last updated: January 2026 Language: English Reading time: ~7 minutes

Your privacy matters to us: By using the ek998 platform, you agree to this Privacy Policy. We never sell your data or use it without your consent.

1 Introduction & Scope

Ek998 (https://ek998.app) deeply respects the privacy of all its members and visitors. This Privacy Policy explains what personal information ek998 collects from you, how that information is used, who it may be shared with, and the steps we take to keep your data secure.

This Privacy Policy applies fully to ek998's website, mobile application, and all related services. When you register, log in, or use any service on ek998, you agree to abide by the terms of this policy.

Our goal is simple — to let you enjoy ek998 with complete peace of mind, with full transparency about your personal data. No hidden policies, no vague terms.

2 What Information Is Collected

Ek998 collects several types of information — some provided directly by you, and some gathered automatically.

Data Type Example Reason for collection
Identity Information Full name, date of birth, national ID number Completing Age Verification & KYC
Contact Information Email, mobile number, address Account Management & Support
Financial Information Payment method, transaction history Processing deposits and withdrawals
Device Information IP address, browser type, OS Security & Fraud Prevention
Gaming Information Bet history, win/loss records Service improvement & regulatory compliance
Cookie Data Session data, preference settings Improving User Experience

We only collect the information that is necessary. No additional data is gathered without your consent.

3 How We Collect Data

Ek998 collects information in the following ways:

  • Directly provided information: Information you provide through registration, verification forms, support tickets, or live chat.
  • Automatically collected: Information collected via cookies, log files, and tracking pixels while browsing the website.
  • From Third Parties: From payment processors (bKash, Nagad, Rocket), identity verification agencies, and fraud prevention service providers.
  • Public Sources: From government documents or public records to fulfill legal obligations.

Ek998 never pulls data from your social media accounts or other apps without your permission. We only collect data with your full knowledge.

4 Purpose of Data Use

Ek998 uses collected information only for specific, legitimate purposes. The primary purposes are:

  • Creating, managing, and securing accounts.
  • Processing deposits, withdrawals, and other financial transactions.
  • Completing age verification and the KYC (Know Your Customer) process.
  • Preventing money laundering and fraud.
  • Providing customer service and technical support.
  • Sending relevant promotional offers and bonuses (subject to your consent).
  • Improving the platform and developing new features.
  • To comply with legal and regulatory obligations.

You can unsubscribe from promotional emails or messages at any time. However, account management and security-related messages cannot be turned off — they are sent for your own protection.

5 Data Sharing & Disclosure Policy

Ek998 never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

  • Payment Processors: With bKash, Nagad, Rocket, or our banking partners — solely for the purpose of processing transactions.
  • Identity Verification Services: With approved third parties to complete KYC.
  • Law Enforcement: To comply with applicable laws or court orders in Bangladesh.
  • Fraud Prevention Services: To detect and prevent illegal activity.
  • Technology Partners: Service providers essential to the operation of the platform.

Before sharing your data with any third party, we enter into strict confidentiality agreements with them. They are not permitted to use your data beyond what is outlined in ek998's Privacy Policy.

6 Cookies & Tracking Technologies

Ek998's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie Types Purpose Duration
Essential Cookies Login session, security token Until the session ends
Preference Cookies Language, theme, and personal settings 1 year
Analytics Cookies Traffic analysis, page performance 6 months
Marketing Cookies Relevant Ads & Offers 30 days

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

7 Data Protection Measures

Ek998 uses industry-standard security technology to keep your data safe. Our protection layers include:

  • 256-bit SSL/TLS encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Encrypted Database: All stored data is kept fully encrypted.
  • Firewall & Intrusion Detection: Protection against cyberattacks.
  • Regular Security Audits: Periodic audits conducted by third-party experts.
  • Restricted access: Only authorized personnel can access specific data.

In the event of a data breach, ek998 will notify affected users within 72 hours and take the necessary action.

8 Data Retention Period

Ek998 retains your information only for as long as necessary. Retention periods are determined by the following criteria:

  • Active accounts: All information is retained for as long as the account remains active.
  • Closed Accounts: Even after account closure, data is generally retained for up to 5 years to meet legal obligations.
  • Financial Transaction Records: Up to 7 years, in accordance with Bangladesh financial regulations.
  • Marketing Information: Consent withdrawal results in immediate deletion.

Once the retention period ends, data is securely deleted or anonymized.

9 Your Rights

As an ek998 member, you have a number of important rights regarding your own data. We respect these rights and are committed to upholding them.

Your Data Rights

You have full control over your personal information on ek998

Right to Access

You can find out at any time what information ek998 holds about you. Contact our support team and we will provide a full summary.

Right to Rectification

If any of your information is incorrect, you can request a correction. We will update it as quickly as possible.

Right to Erasure

Beyond legal obligations, you may request deletion of your data at any time.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain circumstances.

Right to Data Portability

You can receive your data in a structured format and transfer it elsewhere.

Right to withdraw consent

You may withdraw your consent to marketing communications or optional data processing at any time.

10 Minor Protection

Ek998 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or store any information from minors.

  • Age is verified at the point of registration.
  • If a minor's information is detected, it is immediately and permanently deleted and the account is closed.
  • Parents can notify our support team about any suspicious registrations.

If an underage account is identified, all associated data will be immediately and permanently deleted, and the relevant authorities will be notified if required.

11 Privacy Policy Updates

Ek998 may update this Privacy Policy from time to time. Members will be notified of significant changes through the following channels:

  • A notification will be sent to your registered email address.
  • The update date will be clearly noted on the website.
  • For significant changes, consent will be obtained at login.

Continued use of ek998 after any policy update will be taken as your acceptance of the revised terms.

12 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact ek998's dedicated privacy team:

  • Email: [email protected]
  • Live Chat: 24/7 Live Support on the Platform
  • Response time: Usually within 48 hours

We take every complaint seriously and do our best to resolve it as quickly as possible.

Why Your Information Is Safe with ek998

We earn your trust through industry-standard security technology and transparent policies

256-bit encryption

All your personal and financial information is protected with the highest-grade SSL/TLS encryption, ensuring security at every point of data transfer.

Two-Factor Authentication

Enable 2FA on your ek998 account for an extra layer of protection. Even if your password is compromised, your account stays secure.

Your Data Is Never Sold

Ek998 never sells your information to third parties. Your data is used solely for operating the platform.

KYC Verification System

Your identity is verified to keep your account secure. The KYC process is essential for preventing fraud and illegal activity.

Transparent data retention policy

The retention period for each type of data is clearly defined. Once that period expires, the data is securely deleted.

24/7 privacy support

Our dedicated team is always ready to help with any privacy-related questions. Support is available in Bengali at all times.

Join a Secure Platform

You've read the ek998 Privacy Policy and now know exactly how well your data is protected. Open an account with confidence and start enjoying your gaming experience.

By registering, you agree to our Privacy Policy and Terms & Conditions.

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