Gaming should be a source of fun, not stress. ek998 believes that responsible gaming is not just a policy — it is our commitment to every member.
At ek998, we want every member to enjoy gaming — but in a healthy, controlled way. Responsible Gaming It means an approach where gaming stays a source of enjoyment without interfering with your other responsibilities in life.
Online gaming and betting are fun, but for some people they can become addictive. Acknowledging this reality, ek998 has put in place a range of protective measures so every member can set their own limits.
Keep in mind — Betting is not a solution to financial problems. This is for entertainment purposes only. Stick to a set budget and time limit rather than chasing losses with more bets. ek998 is always here for you.
Our responsible gaming policy is not just on paper. Directly within every member's account, Betting Limits, Time Controls & Self-Exclusion tools are available and can be activated at any time.
ek998's commitment: We never actively encourage anyone who feels they have a problem to keep playing. Your well-being is our top priority.
We have integrated these tools directly into the platform to help keep your gaming experience safe
Set your own daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, but increasing it requires a 24-hour waiting period — giving you time to make a considered decision.
Decide in advance how long you want to play. Once the time is up, ek998 will notify you automatically. This feature helps prevent you from losing hours in a session without realising it.
Temporarily suspend your account for anywhere between 24 hours and 30 days. You won't be able to log in during the cooldown period — an effective way to curb excessive play.
Exclude yourself from the platform entirely for a period of 6 months to 5 years. No marketing messages will be sent during self-exclusion, and reactivating your account is intentionally made difficult.
View your full betting history, win/loss record, and total spend at any time. Understanding your own patterns is the first step toward responsible gaming.
Ek998 strictly ensures that only users aged 18 and above can access the platform. Withdrawals are not possible without identity verification through the KYC process.
Don't wait to seek help if you notice any of the following
You're spending beyond your set budget, or using household money for gaming.
You keep playing to win back lost money, only to lose even more.
Gaming is cutting into your sleep, meals, or work.
You are hiding your gaming from family or it is causing tension in your relationships.
You feel restless when not playing, or you find yourself worrying excessively about game outcomes.
You are taking on debt or borrowing money from others to fund your gaming.
If you notice any of the signs above in yourself or someone you know, reach out to ek998's support team today. We don't judge — we just help.
Set your gaming limits in just a few simple steps
Log in to ek998 with your username and password.
Click your profile icon in the top right corner and select "Settings".
Look for the "Responsible Gaming" tab within Settings.
Deposit limits, session time, cooldown, or self-exclusion — activate whichever you need.
Enter your preferred amount or time limit and save the change.
Once your limits are successfully set, you'll receive a confirmation email. Now play with peace of mind.
Choose any duration that suits your needs
| Break Type | Duration | Applicable Cases | Marketing Stopped | Level |
|---|---|---|---|---|
| Cooldown | 24 hours – 7 days | If you want a temporary break | Partial | Light |
| Short-Term Exclusion | 1 month – 3 months | Need a longer break | Complete | Moderate |
| Medium-Term Exclusion | 6 months – 1 year | When a Problem is Identified | Complete | Strict |
| Long-term exclusion | 2 years – 5 years | For serious addiction | Complete | Strict |
| Permanent Exclusion | Indefinite | If you want a full break | Complete | Maximum |
If you attempt to create a new account during a self-exclusion period, ek998 will automatically detect and block it. Your protection is our top priority.
You don't have to face it alone — ek998 and professional organisations are always by your side
Get 24/7 support in Bangla via ek998's live chat. All conversations are completely confidential.
Email us at [email protected]. We'll get back to you within 48 hours, no matter how personal the issue.
You can instantly lock your account with a single click whenever you need to.
You can find guides, tips, and resources on responsible gaming in our Help Centre.
Awareness is your greatest tool for responsible gaming. Keep these tips in mind before you play on ek998:
Set a budget first: Decide how much you're willing to spend per session before you start. If you hit that limit, accept it and stop.
Keep your time limited: Set a timer. Extended play sessions impair your ability to make sound decisions.
Don't bet on impulse: Avoid gaming when you're feeling down, angry, or frustrated. Decisions made on emotion tend to cause more harm than good.
Wins are never guaranteed: Gaming is entertainment, not a source of income. Placing larger bets in hope of a win only leads to more disappointment.
Take regular breaks: Take at least a 10-minute break every hour. Get up, drink some water, take a short walk.
Keeping children and teenagers safe from online gaming is a parental responsibility. ek998 takes a firm stance on this.
Lock your device: Lock your phone or computer with a password to prevent underage users from accessing your account.
Do not share your account: Never share your ek998 account with younger family members.
Have an open conversation: Talk with your family members about the risks of online gaming.
Report if in doubt: If you suspect a minor is using the platform, please notify our support team immediately.
Remember: Age verification is mandatory during registration at ek998. We use a combination of technology and manual review to prevent anyone under 18 from accessing the platform.
Answers to the most frequently asked questions about responsible gaming
Join ek998 and enjoy a safer gaming experience using our built-in protection tools. Your enjoyment and your well-being are both our responsibility.
18+ only. Play responsibly.